Enterprise Project Management (EPM) provides great value to organizations that have adopted this solution and its related processes. Unfortunately, there is a great deal of complexity associated with an enterprise implementation.
One common mistake often missed in the planning is the lack of continued support after a successful deployment. This is as much a critical phase as the process required to deploy an EPM Solution. If the EPM environment is not maintained professionally by experienced administrators, the risk of the system getting corrupted, failing to continue to bring value or usefulness is increased exponentially.
Wosool offers ongoing telephone, remote and on-site support to assist clients with issues and problems that arise during the ordinary course of managing an EPM deployment and beyond the deployment phase in the form of Project Server administration and help desk support. Not only do we support clients... we also often support other consulting companies in the EPM space.